Privacy Policy
Last updated: 12 March 2026
Nairi Ararat (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information we collect and hold.
This Privacy Policy explains how we collect, use, disclose, store and manage personal information through our website, activities, programs, events, registrations, enquiries and related services.
By using our website or providing your personal information to us, you agree to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.
1. Who we are
Nairi Ararat is an Australian Armenian community organisation operating cultural, educational, social and sporting activities.
Our website: https://ararat.org.au
For privacy enquiries, please contact:
Email: info@ararat.org.au
Postal address: PO Box 6297, North Ryde, NSW 2113
Location: 255 Quarry Road, Ryde, New South Wales
Phone: +61 (02) 9809 4036
2. The kinds of personal information we collect
The personal information we may collect includes:
your name
email address
phone number
postal address
date of birth
emergency contact details
membership details
volunteer details
booking and registration details
payment or donation-related details
communication preferences
information you provide in forms, messages or enquiries
photographs, videos or recordings taken at events or activities
information about children provided by a parent or guardian
website usage information such as IP address, browser type, device information and pages visited.
We only collect personal information that is reasonably necessary for our functions and activities.
3. How we collect personal information
We may collect personal information when you:
complete a form on our website
contact us by email, phone, social media or in person
register for a program, event, membership or activity
make a donation, purchase or booking
subscribe to newsletters or updates
volunteer with us
respond to surveys, campaigns or community outreach
attend our events or activities
interact with our website through cookies, analytics tools or similar technologies.
Where reasonable and practical, we will collect personal information directly from you. In some cases, we may collect information from parents, guardians, authorised representatives, service providers or publicly available sources.
4. Why we collect, hold, use and disclose personal information
We may collect, hold, use and disclose personal information to:
respond to enquiries and provide information
manage memberships, registrations and bookings
administer programs, teams, classes, activities and events
communicate important updates, reminders and notices
process donations, payments or purchases
coordinate volunteers, participants and community involvement
send newsletters, marketing or promotional communications where permitted
improve our website, services and community engagement
maintain safety, welfare and child safeguarding processes
comply with legal, regulatory, insurance, risk management and record-keeping obligations
resolve complaints or disputes.
5. Children’s privacy
Some of our activities involve children and young people. Where we collect personal information relating to a child, we expect that information to be provided or authorised by a parent or legal guardian, unless otherwise permitted by law.
Parents and guardians should not provide personal information about a child unless they are authorised to do so.
6. Photos, videos and recordings
We may take photographs, videos or recordings at events, classes, sporting activities and community functions for community, promotional, archival or reporting purposes.
These images or recordings may be used on our website, social media channels, newsletters, printed materials or other communications.
Where appropriate, we may provide notice at events or seek consent, especially where children are involved. If you have a concern about an image or recording, please contact us.
7. Direct marketing
We may send you updates, newsletters, event announcements, fundraising messages or other communications that may be of interest to you.
You can opt out of receiving marketing communications at any time by using the unsubscribe link in the message or by contacting us directly.
8. Disclosure of personal information
We may disclose personal information to:
our committee members, staff, volunteers and authorised representatives
coaches, coordinators, teachers or program leaders
service providers who help us operate our website, forms, payments, communications, data systems or events
IT, CRM, email marketing, cloud hosting, payment and website providers
professional advisers, insurers or auditors
government agencies, regulators, law enforcement bodies or other parties where required or authorised by law.
We take reasonable steps to ensure that third parties handling personal information on our behalf do so appropriately.
9. Overseas disclosure
Some of our technology providers or service providers may store or process personal information outside Australia.
Where this occurs, we will take reasonable steps to ensure that personal information is handled in a manner consistent with applicable privacy requirements.
10. Website cookies and analytics
Our website may use cookies and similar technologies to improve functionality, analyse traffic, remember preferences and support communications or campaigns.
These tools may collect technical information such as IP address, browser type, pages visited, session duration and referring website information.
You can usually modify your browser settings to refuse cookies, although some website features may not function properly if you do.
11. Security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These steps may include access controls, secure platforms, password protection, limited staff or volunteer access, and use of reputable third-party systems.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Access and correction
You may request access to personal information we hold about you, and you may request correction if you believe the information is inaccurate, out-of-date, incomplete, irrelevant or misleading.
To make a request, please contact us using the details below. We may need to verify your identity before responding.
In some circumstances, we may refuse access or correction where permitted by law, in which case we will provide reasons.
13. Complaints
If you believe we have mishandled your personal information, you may make a privacy complaint by contacting us in writing.
Please include details of your concern so we can investigate and respond.
We will consider your complaint and respond within a reasonable time.
If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC).
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated effective date.
15. Contact us
For privacy enquiries, access requests, correction requests or complaints, please contact:
Nairi Ararat
255 Quarry Road, Ryde, New South Wales
PO Box 6297, North Ryde, NSW 2113
Email: info@ararat.org.au
Phone: +61 (02) 9809 4036